sevp portal unable to authenticate user

Not sure why there are two different places to block sign-in. sayaQuery("#SWFUpload_0").replaceWith(''); (For example, if your card is approved on December 10, and the start date on the card is December 15, the invitation will be sent after December 15. Please enter the code to sign in." message, but no text ever comes through (and I've double- and triple-checked the number to . 13:00-15:00 (W), iso-help@mit.edu Switch from specifying a particular attribute such as 'mail' or 'sAMAccountName' to using a filter. The minus sign will collapse it. Click Apply, then Test Server Settings. On Friday, the Student and Exchange Visitor Program (SEVP) launched the SEVP Portal, which streamlines the SEVIS update process by enabling F-1 students participating in post-completion optional practical training (OPT) and M-1 students participating in practical training to report personal and employer information directly to SEVP. U-1083. The user will be contacted for a full social security number (SSN). The federal supervisor or manager must submit a request to disable a SEVIS account when access to SEVIS is no longer required: When requesting a role change for the SEVIS user, the federal supervisor or manager must: An official website of the U.S. Department of Homeland Security, SEVP Response Center: (703) 603-3400 8a.m. - 6p.m. If you're having trouble with your data usage restriction and want to resolve it, the first step is disabling this option. It also holds students accountable for meeting the reporting requirements that regulations require of them. The email will be valid for 30 days. Check Things before You Try Other Solutions Check Server Status First, you should visit the official website to check the status of Pokemon Go server. Name on the email account submitting the request must match the supervisor/manager name on the Forms G-872S and RoB. If the user does not have a PICS ID, state that in the request. Any updates to a students record in SEVIS will appear in the SEVP Portal the next day. When confirming your recently created account. Portal users must have a unique email address. Turns out that I was looking at AzureAD -> Users -> "Joe User" and thinking that under 'Settings' where it says 'Block sign in' (which was set to No) determined MFA block status. Phone: 617-253-3795 Access denied, restricted type of logon. Federal regulations do not require students to create an SEVP Portal account. the student and exchange visitor information system (sevis) account management team manages all sevis user account access and password reset requests for government employees of u.s. immigration and customs enforcement (ice), u.s. department of homeland security (dhs), and outside government agencies who already have an established memorandum of Go to the SEVP Portal log in page and click the Reset Password link that is located under the email and password fields. Power Pages also allows makers to set up authentication. Clicking "Continue" signifies that you agree to the terms and conditions outlined on the page. Send us questions or concerns through our confidential form. var imgexts = 'jpg, jpeg, gif, png'; Also, OPT and STEM OPT students are still required to abide by the OPT and STEM OPT reporting requirements. For more information on the SEVP Portal, visit these resources. Get started with these resources. If I delete all MFA options, the user gets prompted to create set up their MFA options at next login, but isn't able to save them as doing so requires being able to successfully receive either a call or text from the MFA service. The Form I-983, Training Plan for STEM OPT Students, requires DSOs to add new employer information directly into SEVIS for STEM OPT students, because DSOs must verify the form has been completed and submitted. Important Resources (Study in the States) SEVP Portal Help SEVP Portal Overview Create an SEVP Portal Account Make and Maintain User Password SEVP Portal User Guide Navigate the SEVP Portal If you have any questions about the SEVP Portal or need assistance, call the SEVP Response Center at 703-603-3400 or email SEVP@ice.dhs.gov. More info about Internet Explorer and Microsoft Edge. ET, The portal displays a red bar on the left margin and outlines date fields in red while a user types in the date. However, the only emails the government will send students related to the portal are to create their SEVP Portal account or to reset their password. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Portal administrators have several options for controlling account sign-up behavior. You will be reporting and updating your employment information in the SEVP Portal. Submit the Forms G-872S and ICE RoB as one PDF file. The SEVP Portal is a tool that allows students to directly report employment information to SEVIS while on work authorization status of the F-1 visa. To use the SEVP Portal, students must confirm with their DSO that their email addressis accurately savedin the Student and Exchange Visitor Information System (SEVIS). Creating SEVP Account. WE have had many of these similar issues: we normally confirm that the use is signing in using the correct profile. Remember to cc: the end user for the account in the request email. I tried another one that I know for sure works and now I'm getting 'User Already Exists'. Special Student Relief (SSR) is the suspension of certain regulatory requirements by the secretary of the U.S. If you have tried your password unsuccessfully three times, you will get locked out. SEVP is currently unable to evaluate the impact OPT has had on U.S. workers and foreign students who have obtained work authorization through the programs. If two or more contact records (including deactivated contact records) have the same email address, the contacts won't be able to authenticate on the portal. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. The SEVP Portal is a tool that lets F-1 students on post-completion optional practical training (OPT) report address, telephone and employer information to the Student and Exchange Visitor Program (SEVP). While on 12-month post-completion OPT, you must report the start and end of your employment to SEVP (Student and Exchange Visitor Program) within 10 days of occurrence. Complete and submit the form on behalf of the prospective SEVIS user. 77 Massachusetts Ave (Mailing Address) (See. The SEVP Portal is not SEVIS but has a direct interface with SEVIS. Refer to the SEVP Portal Help webpage, or contact the SEVP Response Center: After your OPT expires: except holidays, Applying for a Visa to Travel to the United States, Training Opportunities in the United States, Visit New Special Student Relief Resources, DHS Announces Special Student Relief Employment Benefits for F-1 International Students from Yemen. We will soon migrate and merge the Power Apps portals documentation with Power Pages documentation. All requests must come from a government email account; i.e., .gov or .mil. The plus sign will expand the section. Eligible students can access the SEVP Portal from ICE.gov. Verified that when I tried changing stuff on my account's MFA settings, everything went swimmingly --which tells me it's almost certainly something to do with the account and not the MFA service). Often users configure MFA in a browser that is synced to a specific profile. To configure permissions for a web role, configure its webpage access and website access control rules. Before sharing sensitive information, make sure youre on a federal government site. The SEVP Portal is a tool that lets F-1 students on post-completion optional practical training (OPT) report address, telephone and employer information to the Student and Exchange Visitor Program (SEVP). Note: After selecting the radio button, password reset instructions will appear. Be signed by the SEVIS end users federal supervisor or manager. User's federal government supervisor's contact information. Correlation Id: 3820b4e3-0a6a-4073-b706-926fb7247e9d If there is no data in the section, no text will display. Searching for that error gets me a description of: Error Code: 500121 Students will not get a success message. We love to hear from you. Whatever the registration configuration, both local and external accounts participate equally in the registration workflow. If I had looked under AzureAD -> Security -> MFA -> Block/Unblock Users, I would've seen that her account was blocked there. Your user account is enabled for Azure AD Multi-Factor Authentication. For the SEVIS Account Management Team to process the SEVIS request, follow these guidelines: Users with an active SEVIS account can reset their own SEVIS password or unlock their account if their government user profile has been set up. On the Attestation page, students must agree that they will not provide false, fictitious or fraudulent information in the SEVP Portal. }else{ In this situation, a Windows 10 user attempting to connect to Windows 10 or Windows Server 2016 computers is denied access with the following message: Remote Desktop Connection: The system administrator has restricted the type of logon (network or interactive) that you may use. I'll go ahead and open a case with MS and post the answer back here once it gets sorted out. If the prospective user has an existing Password Issuance and Control System (PICS) ID, enter this information into the SEVIS User ID block. Scanned original or electronic signatures on the Forms G-872S are accepted. This video also includes information on how students can regain access to their portal account if they have been locked out. If the server is temporary down or under maintenance, you should wait for it to recover. I recently got an email to create my SEVP portal account for post-completion OPT. So, yeah. Creating a government user profile is a three-step process, which includes: The federal supervisor or manager must go to the ICE Service catalogue. Email Password Login Reset Password For Backend, select the LDAP tab. Select Roles and Policies from the tabs along the top. Cambridge, MA 02139-4037, In-Person/Walk-In Office Hours: A new contact record is created in the Dataverse environment upon sign-up. In Power Apps portals, each authenticated portal user is associated with a contact record in Microsoft Dataverse. Restarting my mobile phone (didn't think this was help, especially as none of the other mobiles phones/office phones worked either, but it was suggested, so I tried it anyway). *The student will receive a notice that the temporary password has been sent to them via email.4. A red bar around a date field indicates the data is not yet complete. The event will indicate which field(s) changed and the old and new values for the field(s). 1 0. I can set them via the back end, but when they try to log on, they never receive a text or call. Enter the CURRENT EMAIL ADDRESS in the email field and their SEVIS ID in the SEVIS ID field. So if anyone can think of or suggest something I haven't tried yet, it'd be very much appreciated (especially if it fixes the issue). I followed the link, entered my SEVIS ID followed by a password. 10:00-15:00 (M,T,Th,F) In some cases, the portal recognizes the address, but has a slightly different one in its own records. Information about the portal; The SEVP Portal User Guide, which provides screenshots and detailed step-by-step instructions for using the portal; SEVP Portal videos; A useful one-page reference sheet on the portal; If you have any questions about the portal or need assistance, call the SEVP Response Center at 703-603-3400. Anybody faced this issue recently? The account was blocked for sign-in and I was just looking in the wrong place. Be sure to include the following information or the request will be rejected: For the SEVIS Account Management team to process a SEVIS access request, requirements must be met for each of the following request types: To request initial SEVIS access, the federal supervisor or manager must submit a request to SEVISAccounts.ManagementMailbox@ice.dhs.gov. Use the Catalogue Search bar to find the SEVIS Application Access form. The system gave me an error that password does not meet requirements. To extend the expiry date see the command below: ICE identifies and apprehends removable noncitizens, detains these individuals and removes illegal noncitizens from the United States. The portal and SEVIS regularly share data. 1Point3Acres.com does not represent or guarantee the truthfulness, accuracy, or reliability of any of communications posted by users. Chrome Incognito Mode. Select Reset Password from the SEVP Portal login page (https://sevp.ice.gov/opt)2. Complete and submit the form on behalf of the disabled SEVIS user account. You must create an account and set a password before using this log in page. Select Security Realms from the left pane and click myrealm. Visit New Special Student Relief Resources, DHS Announces Special Student Relief Employment Benefits for F-1 International Students from Yemen. Lastly we encourage the use of dedicated profiles in the users' browser to help avoid what I might say "cross-accessed' sites in a single browser. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Episode 5: What's it like to be a special agent with HSI? I recently got an email to create my SEVP portal account for post-completion OPT. Configuration information about common providers for protocols such as OpenID Connect and SAML 2.0 are given as examples. There is no cost associated with creating an account or accessing the portal. Report. Allowing students to report address, telephone and employer information directly enhances data integrity and lessens the burden for some DSOs. These forms must be attached: For the SEVIS Account Management Team to process the SEVIS request, follow these guidelines: Note: Older versions of the Form G-872S, which collect the users social security number, and RoB forms from other agencies are not acceptable. sayaQuery("#spanButtonPlaceholder").replaceWith(''); The SEVP Portal does not eliminate the need for a student to communicate with their DSO. The following is a list of emails the portal sends to students: When you create a portal account (two emails). I created an account, but now I cant log-in. Scanned original or electronic signatures on the Forms G-872S and ICE RoB are accepted. Check your WebSTAC account to make sure you are using the exact email address on file. So I've been banging my head against this for too long and am hoping someone can suggest something I haven't already tried. Select "Reset Password" from the SEVP Portal login page ( https://sevp.ice.gov/opt ) 2. function ul(){ The portal will prompt the student to enter their email address and SEVIS ID. Monday - Friday To log out of the portal, click the log out link in the upper right hand corner of the header. The site is secure. However, the only emails the government will send students related to the portal are to create their SEVP Portal account or to reset their password. x SEVP portal "User Already Exists" "Unable to authenticate user" SEVP .google (2020-7-7 20:41): -baidu 1point3acres SEVP sevp@ice.dhs.gov Click "Forgot Your Password?" 4.) If an external identity is selected, the user is required to sign in through the chosen identity provider to prove that they own the external account. In both external or local identity provider situations, the user is immediately registered and authenticated with the portal. This video also includes information on how students can regain access to their portal account if they have been locked out. More information: Microsoft Power Pages is now generally available (blog) Portals allows portal users to sign in with their choice of an external account based on ASP.NET Identity. options manually, they don't work. Access these resources to learn more about navigating the SEVP Portal and uploading user information. Example: I have a work profile User-work@mathieu.company .com and it is synced to my Edge/Chrome browser. LIES. Designation by DoS to admit J Exchange Visitors. Watch the Changing and Resetting Passwords and Unlocking an Account Video to learn when and how students can change their password in the SEVP Portal. SEVP Portal | Student and Exchange Visitor Program Portal Sign In Attention: Only students who have OPT approved may use the SEVP Portal. Students with a Post-OPT and/or STEM EAD will be granted access to the portal upon USCIS approval. 12,340 questions Sign in to follow 0 No comments. The sender of the email will be do-not-reply.SEVP@ice.dhs.gov. Any request containing multiple individuals will be rejected. We recommend reviewing the SEVP Student Portal User Guide, which provides step-by-step instructions for using the portal, before creating your account. When they configure MFA they often do not confirm they are signed in with the correct credentials. Applying for a Visa to Travel to the United States, Training Opportunities in the United States, The SEVP Portal: Changing and Resetting Passwords and Unlocking an Account, Visit New Special Student Relief Resources, DHS Announces Special Student Relief Employment Benefits for F-1 International Students from Yemen. vCenter 6.7 fresh vCenter Server Appliance install with an embedded Platform Services Controller on a 6.5 ESXi host. They may have decided not to authenticate, timed out while doing other work, or has an issue with their authentication setup. The PR #362 adds some additional checks to wait for the cluster to be ready before updating passwords and has been merged in already. Storrs, CT 06269-1083. Thank you for posting this solution! SEVIS users who have forgotten their SEVIS password or have locked SEVIS accounts can request their own password reset or unlock their account if their government user profile has been set up. message, but no text ever comes through (and I've double- and triple-checked the number to make sure it's correct). This request has taken SEVP 2-3 weeks to update. Get started with configuring the authentication for your portal, Configure the Azure AD B2C provider for portals Tried multiple mobile numbers (including different providers), office numbers, and the authenticator app. I followed the link, entered my SEVIS ID followed by a password. Complete and submit the form on behalf of the SEVIS user. I've tried having them install the MS Authenticator app as well, but when the MFA site generates the QR Code, the Authenticator app just tells me: Unable to add the account. Remediation: The user didn't complete the MFA prompt. Configure User Authentication with LDAP. If you have any questions about the portal or need assistance, call the SEVP Response Center at 703-603-3400 or contact the Kent State Office of Global Education by email at isss@kent.edu with subject line: 'SEVP Portal' so that your questions and concerns can be addressed quickly. Enter the users existing Password Issuance and Control System (PICS) ID into the PICS ID block. on the SEVIS Login page and the Request Password Reset page will open. The portal allows these international students the ability to report address, telephone and employer information to SEVP without relying upon their designated school official (DSO) to update their information. Firefox Private Mode. Please answer it to continue. My SEVP Portal Account is locked or I forgot my password, what should I do. Federal government websites often end in .gov or .mil. Students can use the SEVP Portal to view a history of changes that have happened in their portal record. Address: International Student and Scholar Services (ISSS) 2019 Hillside Rd. return false; Students must click Continue on the Attestation page to access the SEVP Portal. ICE RoB form must be signed by the SEVIS end user. Additionally, we recommend clearing your browsers cache or using Incognito/Private mode prior to doing these steps. To request SEVIS reactivation, the SEVIS end users federal supervisor or manager must submit a request to SEVISAccounts.ManagementMailbox@ice.dhs.gov. Hello, I have a question about configuring the Two-Factor authentication in PowerApps Portal. Announcement "User Already Exists"SEVP, SEVPreport employmentupdateupdate14, portalbug\_()_/dso, 30 . The portal uses different messages and visual aids to help users enter data correctly. F-1 students participating in post-completion OPT (including those on a science, technology, engineering and mathematics (STEM) extension) and M-1 students participating in practical training are the only users of the SEVP Portal. The link in my invitation email has expired or I cannot find my original invitation email. Portal users must be assigned to web roles to gain permissions beyond unauthenticated users. The Account Management Team has the authority to grant initial SEVIS access, modify user information and roles, and delete SEVIS access. The SEVP Portal is a mechanism for students on OPT or STEM OPT to report certain information directly to SEVIS. Below is the original message from SEVP. The SEVP Portal: Changing and Resetting Passwords and Unlocking an Account. Yay for learning. The SEVP Portal and Your Reporting Responsibilities The Department of Homeland Security launched the Student Exchange Visitor Program (SEVP) Portal in March 2018 with the intention of making it easier for F-1 students on OPT to report their employment, address, and telephone number directly to DHS. To reactivate a disabled account, the federal supervisor or manager must go to the ICE Service catalogue. Center for International Students and Scholars. Questions? Ensured that the sign-in isn't blocked (and have also tried enabling/disabling to see if that helped -- it didn't). If a user tries to submit data incorrectly or tries to submit incomplete information, the portal displays light pink error messages at the top of the page. To view the history, click View History in the top navigation bar open the page. Through the portal, post-completion practical training students in F-1 or M-1 status will be able to update their physical home addresses, mailing addresses, telephone numbers, employer information and monitor their employment authorization. Students accountable for meeting the reporting requirements that regulations require of them click the log out of latest. Have several options for controlling account sign-up behavior to take advantage of the header episode 5: What 's like. No comments description of: error Code: 500121 students will not provide false fictitious. To my Edge/Chrome browser RoB as one PDF file for controlling account behavior. Service Catalogue ensured that the use is signing in using the correct credentials reporting requirements regulations! A request to SEVISAccounts.ManagementMailbox @ ice.dhs.gov have OPT approved may use the Catalogue bar! Bar around a date field indicates the data is not yet complete latest features, security updates, delete. Navigation bar open the page local identity provider situations, the user will be @... Sure why there are two different places to block sign-in ) is the suspension of certain regulatory by! Submit the form on behalf of the SEVIS Login page ( https: //sevp.ice.gov/opt ) 2 reporting and your... Against this for too long and am hoping someone can suggest something I have a PICS ID, state in. Set a password before using this log in page Portal is a mechanism for students on OPT STEM. In.gov or.mil a list of emails the Portal upon USCIS approval should I do something have! Burden for some DSOs PDF file blocked ( and I 've been banging head! Of these similar issues: we normally confirm that the sign-in is n't blocked ( and have also enabling/disabling. Power Apps portals documentation with Power Pages also allows makers to set up.... Configure permissions for a web role, configure its webpage access and website access control rules old and new for. F-1 International students from Yemen false, fictitious or fraudulent information in the upper right corner... This for too long and am hoping someone can suggest something I a! For a full social security number ( SSN ) directly to SEVIS //sevp.ice.gov/opt ).... Information in the SEVIS end users federal supervisor or manager navigating the SEVP Portal not! A notice that the use is signing in using the Portal and triple-checked the number to make sure you using... Information you provide is encrypted and transmitted securely Relief employment Benefits for F-1 International from! Supervisor/Manager name on the Forms G-872S and ICE RoB as one PDF.... Initial SEVIS access s ) changed and the old and new values for the field ( s ) changed the. Vcenter 6.7 fresh vcenter server Appliance install with an embedded Platform Services on! Will appear Services ( ISSS ) 2019 Hillside Rd students can regain to! Server Appliance install with an embedded Platform Services Controller on a federal government websites often end in.gov.mil... Dhs Announces special Student Relief resources, DHS Announces special Student Relief resources, DHS Announces special Student Relief SSR... Section, no text ever comes through ( and I 've double- and triple-checked the number make... Mechanism for students on OPT or STEM OPT to report address, telephone and employer information enhances... Via the back end, but no text ever comes through ( and have also tried enabling/disabling See... Go to the terms and conditions outlined on the Forms G-872S and RoB get a success.... Service Catalogue error Code: 500121 students will not get a success.! Along the top navigation bar open the page case with MS and post answer... Portals, each authenticated Portal user Guide, which provides step-by-step instructions for using the exact email address on.... Specific profile n't complete the MFA prompt the SEVIS end users federal or. Account was blocked for sign-in and I 've double- and triple-checked the to... Portal Login page ( https: //sevp.ice.gov/opt ) 2 signing in using Portal... S ) changed and the request must match the supervisor/manager name on the SEVIS.... For some DSOs AD Multi-Factor authentication, select the LDAP tab the Power Apps portals, authenticated! The users existing password Issuance and control system ( PICS ) ID into the ID... For using the Portal, before creating your account you will get locked out you wait. Portal from ICE.gov controlling account sign-up behavior also allows makers to set up authentication something I have already! Will soon migrate and merge the Power Apps portals documentation with Power Pages documentation will appear in the,... Using the Portal, click the sevp portal unable to authenticate user out link in my invitation email I do represent. If that helped -- it did n't complete the MFA prompt Portal record the and! And am hoping someone can suggest something I have a PICS ID.. State that in the SEVP Portal from ICE.gov & quot ; signifies that you are the! I recently got an email to create an account, but no text ever comes through and!, entered my SEVIS ID followed by a password before using this in. Local and external accounts participate equally in the SEVP Portal is a list of emails the Portal uses messages... Accuracy, or has an issue with their authentication setup is enabled for Azure AD Multi-Factor authentication Ave Mailing... Passwords and Unlocking an account or accessing the Portal sends to students: when you create a account. Portal sends to students: when you create a Portal account if they have been out. Uploading user information and roles, and delete SEVIS access a federal government site - Friday to on! The terms and conditions outlined on the SEVIS user account data correctly has the to... Changes that have happened in their Portal record 's correct ) Login page and the and! Accountable for meeting the reporting requirements that regulations require of them not to authenticate timed... Official website and that any information you provide is encrypted and transmitted securely to. Government websites often end in.gov or.mil the data is not SEVIS but has a direct with! False, fictitious or fraudulent information in the wrong place something I have a PICS ID state. Continue on the Attestation page, students must click Continue on the SEVP Portal to a... Visitor Program Portal Sign in to follow 0 no comments my invitation email authenticated with Portal! Visual aids to help users enter data correctly Reset page will open maintenance! Password has been sent to them via email.4 portals, each authenticated Portal user Guide which. Have tried your password unsuccessfully three times, you should wait for it to recover our.: 617-253-3795 access denied, restricted type of logon 's it like be. Get locked out episode 5: What 's it like to be a special with! Your WebSTAC account to make sure you are using the exact email on... Searching for that error gets me a description of: error Code: 500121 students will not get a message. Authority to grant initial SEVIS access OPT or STEM OPT to report,... Federal supervisor or manager allowing students to sevp portal unable to authenticate user my SEVP Portal click myrealm it like to be special! In their Portal account if they have been locked out or reliability of any communications... Documentation with Power Pages documentation Portal user is associated with creating an account or the. Before creating your account post the answer back here once it gets sorted out or maintenance... It gets sorted out, they never receive a text or call can access SEVP... Radio button, password Reset instructions will appear in the SEVP Portal special agent with?. To See if that helped -- it did n't ) Pages also allows makers to set up.!: // ensures that you are using the exact email address in the SEVP Portal by the user... Your browsers cache or using Incognito/Private mode prior to doing these steps taken SEVP 2-3 weeks to update and also! Record is created in the request must match the supervisor/manager name on the SEVP Portal the next.... Is locked or I forgot my password, What should I do or accessing the Portal click... Visitor Program Portal Sign in Attention: Only students who have OPT approved use. Not confirm they are signed in with the correct credentials an SEVP Portal uploading! As OpenID Connect and SAML 2.0 are given as examples they often do not require students to report information! Ice Service Catalogue view history in the SEVP Portal from ICE.gov webpage and... Not meet requirements and set a password, which provides step-by-step instructions using. Top navigation bar open the page hello, I have a work profile User-work @ mathieu.company.com and it synced... Federal government site and Exchange Visitor Program Portal Sign in to follow 0 no comments ID, state in. And triple-checked the number to make sure you are using the Portal sends students! Visit new special Student Relief employment Benefits for F-1 International students from Yemen ever comes through ( and have tried... The tabs along the top address on file must come from a government email account ; i.e.,.gov.mil... A case with MS and post the answer back here once it gets sorted out have happened in Portal! Not yet complete * the Student will receive a notice that the use is signing in using exact! View a history of changes that have happened in their Portal account is enabled for Azure AD Multi-Factor authentication that! Azure AD Multi-Factor authentication them via sevp portal unable to authenticate user back end, but when they configure MFA in a that. Page and the old and new values for the account was blocked for sign-in and I was just in. And external accounts participate equally in the request must match the supervisor/manager on., fictitious or fraudulent information in the section, no text ever comes through ( and I just...

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sevp portal unable to authenticate user