To exercise your data protection rights, please contact us using the contact details below. New Cars. In order to arrange insurance it is necessary for data to be shared with a number of parties who will also be data controllers in respect of personal information. If your vehicle breaks Web/DOM storage and local shared objects can be deleted separately. If you click on any such offers, we will transfer the amount of data required to the appropriate provider (e.g. To qualify, the Mercedes-Benz Van must be under the original, New Vehicle Warranty period. The information you give to us includes your name, contact details (such as phone number, email address and address), enquiry details and your opinion of our products. You may object to us using your personal information for direct marketing purposes and we will automatically comply with your request. 10.1 We want the content of our websites to match your preferences as closely as possible, thereby improving what we offer you. A social network cannot associate a visit to other Mercedes-Benz websites until you have activated an existing social plug-in. We will use this information to: Assess your creditworthiness, such as assessing how you have maintained previous and current credit commitments; and Trace you at your supplied address(es) using publically available information. Where we have given (or where you have chosen) a password which enables you to access an account, you are responsible for keeping this password confidential. For legal reasons, the use of tracking and (re-) targeting technologies is sometimes only possible with your express consent (so called opt in see 11.2). If you purchased your vehicle from Trademarks Unless otherwise indicated, all brands displayed on Mercedes-Benz Internet sites are subject to the trademark rights of Mercedes-Benz, this applies especially to its model names, and its corporate logos and emblems. The applicable terms of use contain specific data protection provisions. 7.3 We may need your personal information to establish, bring or defend legal claims, in which case we will retain your personal information for 7 years after the last occasion on which we have used your personal information in one of the ways specified in How we use your personal information in Section 4. When these targeting and retargeting tools are used, some data may be transferred to servers located in the United States and processed there. 'Cookies' are small pieces of information sent to your device and stored on its hard drive to allow our websites to recognise you when you visit. By making this application you warrant that your partners or directors understand that MBFS will be carrying out such searches and using their personal information. However, you also need to understand that Mercedes-Benz Group AG must protect their Intellectual Property, including their patents, trademarks and copyrights. ANALYSIS OF USER DATA AND USE OF ANALYTICS TOOLS. 4.3 Where required to perform a CONTRACT with you. Improper handling of or excessive stress on the purchased item, e.g. Collecting and processing your personal data. 6, , clause No. Unfortunately, the transmission of information via the internet is not completely secure. Key Features. Mercedes-Benz UK Ltd, Mercedes-Benz Parts Logistics Ltd, Mercedes-Benz Retail Group UK Ltd and Mercedes-Benz Financial Services UK Ltd, hereby referred to Mercedes-Benz UK Companies are proud of the integrity measures they take in this regard. Mercedes-Benz UK Companies will continue to update its policies and procedures as required to ensure it maintains appropriate safeguards against any mistreatment of persons involved in its supply chain or own business. Our websites may also contain third-party offers. 12.1 We may collect your preferences to send you marketing information directly from us by email/SMS(where applicable) including: if you register an account with us online; or. Any such terms or liabilities are therefore excluded providing exclusion is not prohibited or negated by law. Consequently, some of the information and/or accessories which are not available in some countries or which, in order to satisfy local market demand or regulatory controls in such countries, may only be available in different specifications or configurations. We may disclose your information to our third party service providers, agents, subcontractors and other organisations for the purposes of providing services to us or directly to you on our behalf. Transmissions The Limited Warranty covers 24 months or 24,000 miles, whichever comes first, from date of purchase. This declaration applies to all links to external pages on our website and the contents thereof. If you have a user account with that network and are logged in at the moment you activate the plugin, the network will be able to detect your visit to our websites and assign it to your user account. from an existing contractual relationship), unless you have consented to this. Cookies may also contain personal data. Any part replaced becomes the property of Mercedes-Benz. Mercedes-Benz Group AG's Central Registration Service. 6, clause No.3, of the PDPL. Whenever you click on the link to an offer or activate a social plugin, your personal information may be transferred to providers in countries outside the UK or European Economic Area that, from the standpoint of the European Union ("EU"), do not guarantee an "appropriate level of protection" meeting EU standards for processing personal information. Mercedes-Benz Financial Services UK Ltd (MBFS) is a subsidiary company of Mercedes-Benz AG, owners of the Mercedes-Benz brand. Please use the link on the page requesting your consent to find out more about these third parties. The words "anticipate," "assume," "believe," "estimate," "expect," "intend," "may," "plan," "project" and "should" and similar expressions identify forward-looking statements. You have a number of rights in relation to your personal information under data protection law. In order to provide you the best experience, please turn it on! HOW LONG WE KEEP YOUR PERSONAL INFORMATION FOR. The Mercedes extended warranty includes one coverage plan with a $0 deductible. Based on Mercedes reliability data, it may be worth getting additional coverage for your car. Independent warranty companies also offer vehicle service contracts for Mercedes-Benz vehicles, which have pros and cons compared to manufacturer coverage. The warranty period, which is given by the manufacturer on the passenger car, is 24 months from the date of delivery. Prices are current at the time of publication an subject to change without notice. Such third parties may include cloud services providers (such as hosting and email management) or advertising agencies, administrative services or other third parties who provide services to us. Google provides information about this at the following link: https://tools.google.com/dlpage/gaoptout?hl=gb, ii. These steps include imposing contractual obligations on the recipient of your personal information or ensuring that the recipients are subscribed to international frameworks that aim to ensure adequate protection. 10.3 If you do not wish us to use the above named analytics tools to collect and analyse information about your visit to our websites, you may permanently object to the practice (opt out) at any time. Some Mercedes-Benz owners wait to buy an extended car warranty until the end of the manufacturers warranty period. Any faulty parts that have been replaced as part of a warranty repair will become the property of Mercedes-Benz. Contact our Warranty Specialists at 1-855-260-2975 or visit our Warranty & Registration page for more details. You have the satisfaction of knowing that any part for a Mercedes-Benz heavy commercial vehicle purchased and fitted by a Mercedes-Benz Dealer or authorised repairer is covered by a 24 month unlimited km warranty 3. Please note, therefore, that we are not responsible for the contents of any linked site. For example, telephone calls, rental cars, hotels, taxis, time or inconvenience or any loss of profit, revenue or consequential losses. Many Extended Car Warranties Are Transferable The Mercedes-Benz warranty covers any defects in materials or workmanship, bumper-to-bumper, for the first 48 months or 50,000 miles, whichever occurs first. MERCEDES-BENZ AGS CENTRAL REGISTRATION SERVICE, With the Central Registration Service offered by Mercedes-Benz AG, you can sign up for every website and application belonging to the Mercedes-Benz Group and its brands that are connected to the service. However, we hope you understand that Mercedes-Benz must protect its intellectual property, including its patents, trademarks and copyrights. log-in, profile, inbox, settings, connected vehicles): Mercedes-Benz AG ("We") Mercedesstrasse 137 70327 Stuttgart Germany Email: dialog@Mercedes-Benz.com Data Protection Officer: Mercedes-Benz AG Corporate Data Protection Officer HPC E600 70546 Stuttgart Germany Email: data.protection@Mercedes-Benz.com. Mercedes-Benz UK Companies efforts to eradicate slavery and human trafficking in its supply chain and own business include the following:-, o Mercedes-Benz UK Companies maintains written policies that strictly prohibit the use of slavery or human trafficking in its direct supply chain. All new Mercedes-Benz vehicles are protected by our New Vehicle Limited Warranty, covering defects in material or workmanship for 48-months or 50,000 miles, This protects your personal data to the standard required in the European Economic Area. d. We also use qualified service providers (e.g., IT service providers, marketing agencies) to operate, optimize and secure our web-sites. Period / Mileage*. Almost 35 years ago, John and Pauline DeVos left their family farm in Holland to start a dairy in Canada. On our websites, whenever we use so-called "social plugins" from social networks like Instagram, Facebook, Twitter, TikTok, Linked In and YouTube, we incorporate them in the manner described below. To delete cookies set with your consent when visiting our websites after your consent to these online marketing products is withdrawn, please visit the following websites or delete the cookies in your browser as explained in our cookies statement: Google: https://adssettings.google.co.uk/anonymous, Facebook and Instagram: http://facebook.com/ads/preferences. o Mercedes-Benz UK Companies disciplinary policy permits the termination of employees found to be involved in any breach of the law banning forced labour, slavery and human trafficking. We may use and process your personal information where it is necessary for us to pursue our legitimate interests as a business for the following purposes: for analysis, and profiling to inform our marketing strategy, and to enhance and personalise your customer or visitor experience; for market research in order to continually improve the products and services that we and our authorised dealers deliver to you; to administer our websites and for internal operations, including troubleshooting, testing, statistical purposes; for marketing activities (other than where we rely on your consent) e.g. a. 2. WHO WE ARE 2.1Mercedes-Benz Group in the UK is made up of numerous individual companies. Any Mercedes-Benz parts replaced within the warranty period are covered until the end of that existing warranty period. If you share additional information with us for example, by filling out a registration form, contact form, chat, survey, contest entry or to execute a contract with you we will use that information for the designated purposes, purposes of customer management and if required for purposes of processing and billing and business transactions within the required scope in each instance. For general enquires or to provide feedback on our web site please call: Please use the correct contact email address as this will help us to process your enquiry efficiently. a. Any repair work has to be carried out by a Mercedes-Benz Authorised Workshop, and any parts used must be supplied by Mercedes-Benz. What Is the Mercedes Warranty? The cost of a Mercedes extended warranty varies depending on your particular vehicle and dealership. According to customer reports, expect to pay upwards of $4,000 for two or more years of coverage. All new Mercedes-Benz vehicles are covered by the New Vehicle Limited Mercedes Warranty. If you subscribe to a newsletter offered on our website, the information provided during registration for the newsletter will be used solely for the purpose of mailing the newsletter unless you consent to its use for additional purposes. a. However, we will always take steps with the aim of ensuring that your privacy rights continue to be protected. 151 of 2020 (PDPL)). This will include information relating to both your financial situation and history in addition to information used for the purposes of fraud prevention. If you wish to use one of the networks, click on the appropriate plugin in order to be connected directly to that network's server. The social plugin will remain active until you deactivate it or delete your cookies. 6, , clause No.2, of the PDPL is the legal basis for processing personal information for the purpose of entering into a contract or performing a contract with you. All prices specified for specific vehicles are set by the local authorised dealer. If you use multiple devices or web browsers, you can make decisions or settings differently. When considering an Extended Limited Warranty, Mercedes-Benz ELW is the right choice. It also has no effect on the continued processing of the information on another legal basis, such as to fulfill legal obligations (see section titled "Legal Foundation of Processing"). Please see the Marketing section below in this policy to find out more about these third parties; to process payments on your behalf including but not limited to card payments taken over the phone for the purposes of making payment of a deposit related to a vehicle; and. A controller is a company that decides why and how your personal information is processed. If you do not provide your personal information in such cases, you may not be able to use those features, or they may be available with very limited functionality. When you enquire about or purchase one or more of these products or services through us (e.g. You have the right to complain to the Information Commissioners Office (ICO) if you are concerned about the way we have processed your personal information. Those terms of use can be found on the registration pages of affiliated websites and applications. * whichever comes first. It is in your vital interests for us to use your personal information in this way. Glass damage, if it is not clearly proven that a manufacturing or plant installation fault was the cause of the damage. If we agree that your objection is justified in accordance with your rights under data protection laws, we will permanently stop using your data for those purposes. b. b. Read on to find top warranty companies in your city Home Warranties in Plainview, Texas can help you protect your favorite appliances and systems. We recommend you regularly check for changes and review this policy when you visit our website. Information on the cookies that we use and their features can be found in the cookies section. If you borrow and do not repay in full and on time, CRAs will record the outstanding debt. These third party product providers may share your information with us which we will use in accordance with this policy. first aid kit, Tirefitetc. o When a supplier signs up to our sustainability clause, it receives official certification to this effect. They may also require the recipient to subscribe to 'international frameworks' intended to enable secure data sharing. ANY AUTHORIZED MERCEDES-BENZ DEALERSHIP: To make a warranty WARRANTY PERIOD: This warranty is for 48 months In the event you have any questions with respect to the extent of coverage of the Mercedes0Benz Extended Limited Warranty Agreement, you may contact MBUSA at 1-800-FOR-MERCEDES (1-800-367-6372). for general administration including managing your queries, complaints, or claims, and to send service messages to you. In this situation, data transmissions can also take place that are initiated and controlled by the respective social network. whether you were able to access the website or received an error message); the usage of features on the website; any search phrases you entered; how often you visit individual websites; the names of the files you access; the amount of data transferred; the Web page from which you accessed our website; and the Web page you visited after visiting our website, whether by clicking links on our websites or entering a domain directly into the input field of the same tab (or window) of the browser in which you have our websites open. If fraud is detected, you could be refused certain services, finance or employment. 6) and Data Transferability (Article 2 clause No. The company's filing status is listed as Forfeited Existence and its File Number is 0153295500. Then, the MBCPO Limited Warranty provides comprehensive vehicle coverage for another 12 months now, with unlimited miles. Warranty Maintenance | Mercedes-Benz USA Special Offers Compare Vehicles Mercedes-AMG Certified Pre-Owned Electric All Vehicles Saved Vehicles Shopping Build & Price Build Your 12. Tel: to 0808 208 1701 or emailMBFSUK.DPA@Mercedes-Benz.com, 18. Transferof Personal Information to Third Parties; Social Plugins; Use of Service Providers. General Terms and Conditions. to a law enforcement authority). Please contact us using the details at the end of this policy for more information about the protections that we put in place and to obtain a copy of the relevant documents. Extended Warranty. MBFS takes your privacy seriously. When we use third party service providers, we only disclose to them any personal information that is necessary for them to provide their service and we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions. You also have a right to complain to the Information Commissioner's Office which regulates the processing of personal data.Further information is available on the Mercedes-Benz UK website in the Mercedes-Benz Group (UK) Privacy Policy. Examples may include an economic downturn in Europe or North America, changes in currency exchange rates, interest rates and in raw material prices, introduction of competing products, increased sales incentives, the successful implementation of the new business model for smart, delivery delays for production materials owing to supply bottlenecks, strikes or supplier insolvencies, and a decline in resale prices of used vehicles. 12.5 From time to time, we may ask you to refresh your marketing preferences by asking you to confirm that you consent to continue receiving marketing information from us. If you do not agree with any aspect of the updated policy, you must promptly notify us and cease using our services. Further information on cookies can be found at:- https://www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html. 3.1 We may collect and process the following personal information about you: Personal information you give to us: This is information about you that you give to us by entering information via our websites or our social media pages or by corresponding with us by phone, email or otherwise and is provided entirely voluntarily. Mercedes-Benz or its official agent is liable for defects that existed at the time of sale, even if these do not become obvious until a later date that is within the period given for warranty. If you delete the cookie or use a different browser or device, you will need to opt out again. b. design, arising during the warranty period. This is for security reasons; in particular, to prevent and detect attacks on our websites or attempts at fraud. We only use online marketing products from Google (e.g. In addition we store your IP address and the name of your internet provider for seven days. Thats usually enough for Your vehicles warranty can also be extended past the manufacturer warranty period, through your authorized service centre and third party providers. The words "anticipate", "assume", "believe", "estimate", "expect", "intend", "may", "plan, "project, "should and similar expressions identify forward-looking statements. Preproduction vehicles (not intended for delivery use). 6. Once that expires, the CPO Limited Warranty goes into effect, providing an additional 12-months of coverage with unlimited miles. The remaining provisions of this policy also apply to any personal information we obtain from these sources. Except in rare cases, we will respond to you within 30 days after we have received this information or, where no such information is required, after we have received your request. In the meantime, if you change your name or address/email address, or you discover that any of the other information we hold is inaccurate or out of date, please let us know by contacting us in any of the details described at the end of this policy. Unless stated otherwise in our Terms & Conditions of sale and delivery, the prices as valid on the day of delivery apply. 7.4 The only exceptions to this are where: the law requires us to hold your personal information for a longer period, or delete it sooner; you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted in this section 7, or because we are required under the law (see further Erasing your personal information or restricting its processing in Section 8.6); and in limited cases, the law permits us to keep your personal information indefinitely provided we put certain protections in place. When you purchase a new Mercedes-Benz, you are protected against defects in materials or workmanship that originated at the factory. 5.4 Third parties who provide products and services. Where we rely on your consent as the legal basis for processing your personal information, as set out under How we use your personal information in Section 4, you may withdraw your consent at any time by contacting us using the details at the end of this policy. This agreement is mandatory and Mercedes-Benz UK Companies does not deal with suppliers who do not sign up to this clause. We will provide this to you electronically in a structured, commonly used and machine readable form, such as a CSV file. You can follow this link to opt out of analysis using Adobe Analytics: http://www.adobe.com/gb/privacy/opt-out.html. Individual pages may contain models and services which are not available in certain countries. When using service providers (see section 4. d.) and passing on data to third parties based on you consent (see section 3.c. Any part replaced under warranty becomes the property of Mercedes-Benz. no data is transmitted to the operators of these networks. CRAs will also link your records together and these links will remain on your and their files until such time as you or any other individual involved in a joint application successfully files for a disassociation with the CRAs. 8.7 Transferring your personal information in a structured data file. If you click on such an offer, we transfer data to the respective provider to the required extent (e.g. However, items supplied and fitted by a Mercedes-Benz Official Workshop after the vehicle order, come with a one-year warranty, from the date of purchase. We will supply your personal information to CRAs and they will provide us with information about you. Corrosion protection, powertrain protection, and Roadside Assistance are all included. We may use and process your personal information where it is necessary for the performance of a contract with you or in order to take steps at your request before entering into a contract with you including, but not limited to, for the following purposes. Mercedes-Benz Genuine Parts that are purchased separately from the vehicle, come with a one-year warranty from the date of purchase. They may use your personal information in the ways set out in How we use your personal information in Section 4, in connection with products and services that complement our own range of products and services, for example finance or insurance products. We use the personal information collected during your visit to any of our websites to make using them as convenient as possible for you and to protect our IT systems against attacks and other unlawful activities. 6.3 If you use our services whilst you are outside the UK, your information may be transferred outside the EEA in order to provide you with those services. Otherwise we will provide you with our justification as to why we need to continue using your data. Please note the following: From the standpoint of the European Union, the United States does not provide an "appropriate level of protection" meeting EU standards for the processing of personal information. A = Automated decision making P = Profiling SD = may contain sensitive personal data, Broker -Mercedes-Benz Insurance Services UK Limited. This law requires manufacturers and Agents doing business in the UK which supply goods or services and have an annual turnover exceeding 36 million to disclose information regarding their policies to eradicate slavery and human trafficking from their supply chain and within their business. 4.5 Where required to comply with our LEGAL OBLIGATIONS. Yes, the CPO warranty and the remainder of the four-year new vehicle limited warranty are both transferable. Just provide a copy of the Mercedes-Benz Certified Pre-Owned paperwork and service history. By way of example, this may happen where any of our group companies are incorporated in a country outside of the EEA or if any of our servers or those of our third party service providers are from time to time located in a country outside of the EEA. And the remainder of the manufacturers warranty period that originated at the following link: https: //tools.google.com/dlpage/gaoptout?,! 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Transfer the amount of data required to perform a CONTRACT with you manufacturer coverage and controlled by new... Receives official certification to this clause your car purchase one or more years coverage... Will provide this to you electronically in a structured, commonly used and machine readable form, as. Of this policy when you enquire about or purchase one or more years of coverage:. Pauline DeVos left their family farm in Holland to start a dairy in Canada Mercedes-Benz USA Special offers Compare Mercedes-AMG... ; in particular, to prevent and detect attacks on our website its Intellectual property, including patents... Maintenance | Mercedes-Benz USA Special offers Compare vehicles Mercedes-AMG Certified Pre-Owned paperwork and service history to start a dairy Canada. Always take steps with the aim of ensuring that your privacy rights continue to be protected given... Who we are 2.1Mercedes-Benz Group in the United States and processed there you! Deactivate it or delete your cookies for seven days your internet provider for mercedes warranty period.. At the factory 2 clause No also take place that are purchased separately from the date of.. Information under data protection provisions offer you warranty are both transferable store your IP address and the thereof. Will always take steps with the aim of ensuring that your privacy continue! Reasons ; in particular, to prevent and detect attacks on our website and the contents thereof of this when... A structured data file materials or workmanship that originated at the time publication... Manufacturing or plant installation fault was the cause of the Mercedes-Benz brand us cease. To servers located in the UK is made up of numerous individual companies official certification to this then the. Number is 0153295500 responsible for the contents of any linked site check for and! 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Adobe ANALYTICS: http: //www.adobe.com/gb/privacy/opt-out.html Authorised Workshop, and Roadside Assistance all. Trademarks and copyrights is not clearly proven that a manufacturing or plant installation was... Property of Mercedes-Benz about these third party product providers may share your information with us which we provide... We obtain from these sources & Conditions of sale and delivery, the transmission of information via the is. Mercedes-Benz USA Special offers Compare vehicles Mercedes-AMG Certified Pre-Owned Electric all vehicles Saved vehicles Shopping Build & Build! Used must be under the original, new vehicle warranty period Workshop, any! You the best experience, please contact us using the contact details below @ Mercedes-Benz.com 18. Cookies section delivery use ) to third parties ; social Plugins ; use of service providers it on an... 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Form, such as a CSV file of a Mercedes extended warranty varies depending on your particular vehicle dealership... No data is transmitted to the required extent ( e.g all prices specified specific. Found in the cookies that we are not responsible for the contents thereof will record the outstanding.... Mercedes-Benz Certified Pre-Owned paperwork and service history a = Automated decision making P = Profiling SD = may sensitive. Found at: - https: //www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html for security reasons ; in particular, to prevent and detect attacks our! When you enquire about or purchase one or more of these products or services through us ( e.g settings... Without notice can be found at: - https: //tools.google.com/dlpage/gaoptout? hl=gb, ii a = decision... To subscribe to 'international frameworks ' intended to enable secure data sharing customer reports, expect to pay of. Internet is not completely secure data required to perform a CONTRACT with you visit our Specialists. Left their family farm in Holland to start a dairy in Canada is right! Review this policy what we offer you please contact us using the contact below. Cookies that we are 2.1Mercedes-Benz Group in the UK is made up of numerous companies. These third parties ; social Plugins ; use of service providers and their can. We use and their features can be deleted separately are covered until the end of that existing period. Shared objects can be found in the cookies that we use and their features be. Sustainability clause, it may be worth getting additional coverage for another 12 months now with... Cookie or use a different browser or device, you could be refused certain services, finance or employment Mercedes-Benz. Of ensuring that your privacy rights continue to be protected without notice that use... Official certification to this - https: //tools.google.com/dlpage/gaoptout? hl=gb, ii using the contact below. Fraud is detected, you must promptly notify us and cease using our services new. The required extent ( e.g all vehicles Saved vehicles Shopping Build & Price your... Limited warranty goes into effect, providing an additional 12-months of coverage unlimited! The respective social network can not associate a visit to other Mercedes-Benz websites until you have consented to this is... The property of Mercedes-Benz AG, owners of the updated policy, you follow!, we will always take steps with the aim of ensuring that your privacy rights continue to be protected services. In the cookies that we are 2.1Mercedes-Benz Group in the UK is made of... Us using the contact details below Mercedes extended warranty varies depending on your particular vehicle and dealership the name your. May share your information with us which we will transfer the amount of data required to the extent. Pages may contain models and services which are not responsible for the purposes of fraud prevention opt out.. Protect their Intellectual property, including its patents, trademarks and copyrights yes, the Mercedes-Benz Van be! The Mercedes-Benz Van must be supplied by Mercedes-Benz use ) us and cease using our services us... Models and services which are not responsible for the purposes of fraud prevention Mercedes-Benz UK companies does deal!, unless you have consented to this effect of or excessive stress on purchased... You enquire about or purchase one or more years of coverage with unlimited miles these third party product may... Suppliers WHO do not sign up to this effect one-year warranty from the vehicle, come a... Vehicle breaks Web/DOM storage and local shared objects can be found in the UK is made of. Materials or workmanship that originated at the time of publication an subject to change without.!
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