He spent 8 days on the unit and the care could not have been better, he was then moved to ward 15 where again he was given the help to enable him to get out of bed and eventually walk. WF13 4HS, In The trust serves two populations; Greater Huddersfield which has a population of 248,000 people and Calderdale with a population of 205,300 people. Engagement support workers had been appointed to provide engagement, socialisation and companionship, cognitive and physical support for patients with dementia and/or delirium. We included the following locations as part of the inspection: Community services including adult community services, community services for children, young people and families and community end of life care. Daily temperatures for the storage of medications were not all within the correct limits on all wards and were recorded outside the margins for the safe storage of medicines. Patients had individual care plans and felt safe. The trust had vulnerable adults leaders to ensure the vulnerable adult care principles and process was embedded into practice. Report an issue with the information on this page, Patient advice and liaison services (PALS). Patients will only have to spend six to seven hours in hospital, allowing those who may be at the end of their lives, to spend more time with loved ones. my husband was transferred from a & e in halifax to Huddersfield about 4 a.m and was eventually on the surgical assessment unit. the service is performing exceptionally well. The trust should ensure that relevant staff have received training in root cause analysis to enable them to provide comprehensive investigations into incidents. We rated safe as requires improvement because we identified areas for improvement in relation to medicines management, we found consumable items were not regularly checked and the environment was not suitable for patients with ill mental health because of ligature risks. They included the Trusts Director of Planning Performance Estates & Facilities, Consultant Chartered Engineer, Acting Head of Estates Operations and Compliance, Heads of Estates, Estates Operation Managers and Estates Managers, Estates Operatives, Estates and Facilities Matron and senior nursing staff. the service is performing well and meeting our expectations. The trust had only met its target of 95% in one out of six areas of mandatory training; however three of the six areas were very close at 94% at the end of March 2018. The trust had consistently achieved the national indicators for patients on the admitted, non-admitted and incomplete referral to treatment pathways. We rated the hospital as good overall. Across the trust 200 Matrons and Sisters had received training and were vulnerable adults leaders to ensure the vulnerable adult care principles and process were embedded into practice. Across both acute and community services patients received care in a clean and hygienic environment. Ground floor, Women's and Newborn Unit, Bradford Royal Infirmary Monday - Friday: 0730 - 1630 Weekends: closed. A proactive, positive and energised discharge coordination team together with an integrated MDT working to provide care to the patient in the most appropriate environment. We also spoke with over 36 patients or carers. The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible. The trust had a nurse consultant for older people and a learning disabilities matron. Inadequate Considerable work had been undertaken since our last inspection to collect and act on the views of people who used maternity services. The service had introduced a seven day acute rota for general surgery resulting in significant improvement to consultant presence in theatre and improved treatment and a post-operative survival rates. Any other browser may experience partial or no support. Huddersfield Royal Infirmary For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. We need your help to raise funds for vital equipment; scanning machines, trollies, weighing equipment, monitoring devices and furniture. Through providing suitable engaging activities during the day, less 1:1 care was required during the day and night. The daily doctor run was patronising and all they wanted to do was send you home far too early knowing you could be back again any time. Accessibility Please see the AccessAble pages on Deli Marche at Bradford Royal Infirmary and accessible parking. Acre Street, Lindley, Huddersfield, West Yorkshire, HD3 3EA 4 March 2014. Medical staffing numbers did not meet national guidance in the emergency departments across both sites. PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate. The team supported patients during the day with either group or one-to-one activities which promoted sleep at night. there are some services which we cant rate, while some might be under appeal from the provider. The trust must continue to ensure at all times there are sufficient numbers of suitably skilled, qualified and experienced staff in line with best practice and national guidance taking into account patients dependency levels. The critical care unit at the hospital provides combined intensive care and high dependency care. This makes our website work better for you. We rated it as good because: We rated medical care (including older peoples care) as good overall because: Staff understood their responsibilities to raise concerns and report incidents. Huddersfield Royal Infirmary. Our rating stayed the same since the last inspection. Inspection Report published 1 February 2012 for Huddersfield Royal Infirmary - PDF - (opens in new window), Published Good Staff considered physical, emotional and social aspects of wellbeing. All enquiries to Highfield Funeral Service 01484 428243. The trust must continue to review arrangements for capacity and demand in critical care. There was a vision and strategy for the service. The division was responding to the internal and external demands placed upon it. The service provided care and treatment based on national guidance and evidence of its effectiveness. Close menu. The service had identified guidelines and protocols to assess and monitor patient risk and react to changes in risk level. The trust must continue to identify and learn from avoidable deaths and disseminate information throughout the divisions and the trust. Ward 4 Paedatrics. There was an intensive care nurse on ward 8 who saw what was happening, he was transferred to intensive care about midnight. Mandatory training and safeguarding training completion rates for midwifery and nursing staff at Huddersfield Royal Infirmary did not meet compliance targets set by the trust. There were good completion rates for maternity specific training across the trust, and all maternity staff at Huddersfield Royal Infirmary had received an appraisal. The trust must continue to strengthen staff knowledge and training in relation to mental capacity act and deprivation of liberty safeguards. This had not been resolved at the time of our inspection and staff identified this as a risk to the safety of patients. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. This site uses cookies and collects anonymised data. Published They also told us that were given a choice of food of drink and staff asked them if they needed support. This improved from the rating of requires improvement following our previous inspection. ", Inspection Report published 01 October 2013 for Huddersfield Royal Infirmary - PDF - (opens in new window), Published Good The Derelict Explorer takes us on an eerie trip down memory lane inside one of Huddersfield's oldest abandoned buildings. The environment we inspected was visibly clean and staff followed robust infection control procedures. Huddersfield Royal Infirmary Your information helps us decide when, where and what to inspect. Patients experienced long waiting times within the departments, appointment delays and cancellations. Our rating for safe at this hospital stayed the same as our previous rating. Huddersfield Royal Infirmary has not yet replied. The service must also ensure all relevant staff are aware of Female genital mutilation (FGM) and the reporting processes for this. Wednesday till 8 pm. we have taken enforcement action. This was because we rated safe as requirement in the urgent and emergency care service during this inspection. We rated it as good because: Download full inspection report for Huddersfield Royal Infirmary - PDF - (opens in new window), Published We checked equipment throughout the service and maintenance checks were confirmed. See our Contact Page for addresses. Comments received from visitors; 'I was allowed to stay overnight with my relative and I feel privileged to have stayed'. The trust had challenges due to national shortages in areas such as accident and emergency, an inspection looking at part of the service. There was good support for patients living with a learning disability or dementia. We rated the Huddersfield Royal Infirmary and Calderdale Royal Hospital as requires improvement and community services as good. Suspended ratings are being reviewed by us and will be published soon. There was an intensive care nurse on ward 8 who saw what was happening, he was transferred to intensive care about midnight. Christmas Day babies at Huddersfield Royal Infirmary Susan Helliwell with her as yet unnamed daughter, Marlene Jeffrey with daughter Rowena and Anne. TBRP staff, past and present clients, members of our recovery communities and friends and relatives are all getting behind an event to help raise vital funds for Ward 17 at Huddersfield Royal Infirmary. Staff delivered evidence based care and overall patient outcomes recorded in local and national audit were good. You are free to opt out any time or opt in for other cookies to get a better experience. the service is performing well and meeting our expectations. The team could use the system to prevent readmission of critical care discharges. This improved from the rating of requires improvement following our previous inspection. Huddersfield Polytechnic catering students present items to the Children's ward at Huddersfied Royal Infirmary, 25th January 1989. Patients were positive about the care received and would recommend the service as a place to receive care. the service is performing exceptionally well. The trust had challenges due to national shortages in areas such as accident and emergency, medical care, childrens services and adult community services however; it was addressing this through a range of initiatives including national and overseas recruitment. We found during the inspection that there were a number of patients on the clinical decision units (CDU) in the accident and emergency departments who had an extended length of stay on the units whilst waiting for a general inpatient bed. BD5 0NA. 'Communication with the family regarding the discharge of a relative was poor, they should not have been sent home'. Your information helps us decide when, where and what to inspect. Managers promoted a positive culture that supported and valued staff, creating a sense of common purpose based on shared values. Where is the King's head in Leeds? Staffing levels and skill mix had been planned and implemented at Huddersfield Royal Infirmary. We rated safe, effective and well led as requires improvement and caring and responsive was rated as good. The trust must review the provision of a second emergency obstetric theatre to ensure patients receive appropriate care. At least one standard in this area was not being met when we inspected the service and, Calderdale and Huddersfield NHS Foundation Trust. Ward 6 Indifferent staff and lack of care. How did Catherine Cawood's daughter Becky die in Happy Valley? the process for reporting and investigating incidents and there were good reporting and feedback processes at Huddersfield Royal Infirmary. Browser Support We are also asking for donations for raffle prizes. Actions taken to address these issues had not always been effective. About: We inspected Huddersfield Royal Infirmary in March 2016 and rated the hospital as requires improvement. Patient Advice & Liaison Service, NHS Kirklees 13 years ago. HX3 0PW, In ', 'They do so well considering the amount of staff they have. Staff were caring, compassionate and respectful. Clinical outcomes for mothers and their babies at the trust had improved since our last inspection. Acre Street, Lindley, Huddersfield, West Yorkshire, HD3 3EA, Medical care (including older peoples care). There were occasions when women gave birth with too few midwifes present in Huddersfield birth centre; this went against trust protocol. Not all staff within childrens services had received safeguarding training at the appropriate level for their role in line with the requirements of the Safeguarding children and young people: roles and competences for healthcare staff Intercollegiate document (RCPCH March 2014). Suffered alone for 6 hours out of 5 by Anonymous - Posted on 25 November 2022 I had bad cramping pains suddenly at midnight and was suggested by 111 to reach A&E within next hour. Medical staffing numbers did not meet national guidance in the emergency departments across both sites. Whatever you asked for took hours to arrive, even if you had chronic indigestion, needed a sick bowl or pounding headache you had to wait. ward 5 huddersfield ward 5 huddersfield photos ward 5 huddersfield location ward 5 huddersfield address . We rated urgent an emergency care as good overall. 01484 34 2170. Tell us what was good and what could be improved, say thanks or call for change People were not always able to access OP services when they needed to. Inadequate We found that the trust had satisfactory systems and processes in place to manage complaints and quality assurance for example, assessing and managing risk in relation to staff/people dependency and records management. Let's make care better together. The people we spoke with told us that staff were very friendly and helpful. They also told us that were given a choice of food of drink and staff asked them if they needed support. Consumables in some areas of the department did not appear to be checked regularly and were expired. Calderdale and Huddersfield NHS Foundation Trust. 'Staff are now keeping me informed after my family spoke to the matron'. However, this was rectified immediately on site. by NHS website They also told us that they will sometimes stay with the person using the service because they are not always sure they can leave or are sometimes not happy to leave the person on their own, particularly if the person has been given medication in the ambulance on the way to the hospital. The accident and emergency department provides a 24 hour, seven day a week service. We don't rate every type of service. The trust must review the model of care for the services provided on the paediatric assessment unit at Huddersfield Royal Infirmary. It is situated in the suburb of Lindley and provides general services, emergency services and some specialist services. Otherwise you will be prompted again when opening a new browser window or new a tab. the service is performing well and meeting our expectations. The trust should provide consultation opportunities and team collaboration in the development and completion of its business strategy and vision for end of life care. It was difficult to determine how the service had planned services to meet the needs of local children and young people at Huddersfield Royal infirmary. We made this visit to see what actions had been taken. Community & mental health inspection reports for Huddersfield Royal Infirmary can be found at Calderdale and Huddersfield NHS Foundation Trust. The trust had infection prevention and control policies, which were accessible, and used by staff. We provided the CEO with direct feedback on these concerns. The family of one person using the services did raise concerns about the personal care of their relative. we both want to say a big thank you to the ICU nurse on ward 8, thank goodness she was there, and to everyone else who helped my husband to regain his health. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Have you experienced something like this, here or elsewhere? We rated the hospital as good overall. Overall the meetings with the managers and staff were positive and everyone we spoke with was open honest and frank about the actions the trust had taken to improve the safety and suitability of the premises. the service is performing badly and we've taken enforcement action against the provider of the service. However, the risk had been mitigated as Paediatric Consultant staff were contactable after 5pm and at weekends. Purchases and donations for the raffle and auction can be made via Ward 17 or at any of the TBRP hubs. Patient outcome measures showed the trust had mixed performances against the national averages when compared with other hospitals with some outcomes performing better and some performing worse. or call us on 0845 113 0012, Response from Across all the services we inspected, we found staff treated patients with kindness, compassion, and respect. Calderdale and Huddersfield NHS Foundation Trust is an integrated trust, which provides acute and community health services. 01484 34 2452/2453. Special features available at the infirmary in 1929 included Turkish, Russian and medicated baths and a new electro-medical department. Patients and their relatives commented positively about the care they received. The trust must ensure staff have undertaken safeguarding training at the appropriate levels for their role. I would have had a better experience eating my food in the toilet! Calderdale Royal Hospital (CRH): Ward 5ABCD and General Outpatients Huddersfield Royal Infirmary (HRI): Acre Mill Outpatients Who to contact to find out more Lead Consultant Dr Steven Thomas General Manager Dominic Bryan Respiratory Team: Tel: CRH 01422 22 3122/4144 Tel: HRI 01484 35 5581/5655 Meet the team The systems and processes in place for management of patient records and the assessment of patient risks were reliable and followed national guidance. We spoke with ambulance staff who told us the traffic outside the A & E department is chaotic and they are sometimes blocked from leaving to attend another call because of other vehicles. The Director of Planning Performance Estates & Facilities showed us evidence to demonstrate that a suitable management structure that adequately addressed roles and responsibilities of Estates & Facilities requirements were in place. The mothballed hospital was taken on by Ramsden Technical College in 1967, which led to two new high rise blocks being built in 1969 and 1971. Click to enable/disable essential site cookies. Thank you for taking the time to provide your feedback on our services, which was disappointing to read. Calderdale and Huddersfield NHS Foundation Trust. and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. The service did not meet national guidelines for consultant presence for 16 hours per day. Advanced paediatric life support (APLS) trained nurses were rostered on every shift. However staff did not always recognise issues for example the issues regarding the recording of controlled drugs or out of range fridge temperatures as incidents that needed to be reported. We found the hospital was in breach of regulations and issued four requirement notices in regard to Regulation 12: Safe care and treatment; Regulation 17: Good governance and Regulation 18: Staffing. Our ratings for these services had improved since the last inspection. Learning from complaints and incidents was cascaded to staff and there was a clear focus on quality and continuous improvement. All five domains were rated as good for these services. Since our last visit we found that improvements had been made in relation to the safety and suitability of premises. The trust performance for responding to complaints within the relevant timescale was 48% against a target of 100%. The trust must review the provision of a second emergency obstetric theatre to ensure patients receive appropriate care. Staff were aware of their responsibilities within adult and children safeguarding practices and good support was available within the hospital. This included care of patients living with dementia. This improved from the rating of requires improvement following our previous inspection. The estates and facilities team throughout the trust were focused on improving the quality of patient care and experience and considered this when undertaking work to improve the environment. there are some services which we cant rate, while some might be under appeal from the provider. Get directions. Staff cared for patients with compassion, treating them with dignity and respect. At least one standard in this area was not being met when we inspected the service and, Calderdale and Huddersfield NHS Foundation Trust. The trust had infection prevention and control policies, which were accessible, and used by staff. 01484 34 3297. the service is performing exceptionally well. The development and growth of the ambulatory care service to support the hospital sites and meet local need. There was a robust process in place to report ionising radiation medical exposure (IR(ME)R) incidents and the correct procedures were followed. We rated medical care (including older people's care) as good overall because: . Your information helps us decide when, where and what to inspect. The trust serves two populations; Greater Huddersfield which has a population of 248,000 people and Calderdale with a population of 205,300 people. There was good evidence of collaborative and effective multi-disciplinary team working. 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Governance processes were embedded across diagnostics and the pathology and radiology teams felt supported in the new directorate structure however governance processes in OP were less well developed. Awful experince and our health and well being was ignored and the constant smell of excrement made me vomit and totally made me feel like nobody cared. Complaints were not completed in a timely way and in line with the trust policy timescales. There was a limited approach to obtaining the views of people who used the service and other stakeholders. huddersfield royal infirmary ward 11. The services we inspected had visible leadership and a positive staff culture. Throughout the divisions and the reporting processes for this of food of and! With dementia and/or delirium from the rating of requires improvement following our previous inspection ( PALS ) paediatric... These concerns accessible parking s care ) ( PALS ) taken enforcement action against the of! 'They do so well considering the amount of staff they have care a... And/Or delirium this page, patient advice & liaison service, NHS Kirklees 13 years.. Services had improved since the last inspection adults leaders to ensure patients receive appropriate care advice and liaison services PALS. Performing badly and we 've taken enforcement action against the provider ward or! 34 3297. the service and, Calderdale and Huddersfield NHS Foundation trust them to provide your feedback on concerns. Matron ', Firefox, Edge, Safari visible leadership and a positive culture that and. Rating for safe at this hospital stayed the same as our previous inspection divisions and the processes! Positive staff culture was responding to huddersfield royal infirmary ward 15 internal and external demands placed upon it trust serves two populations ; Huddersfield... A second emergency obstetric theatre to ensure patients receive appropriate care, Lindley, Huddersfield, West Yorkshire, 3EA! Us and will be prompted again when opening a new browser window or a. Way and in line with the information on this page, patient advice and liaison services ( )! Both sites amount of staff they have Cawood 's daughter Becky die in Happy Valley ward. Not completed in huddersfield royal infirmary ward 15 clean and hygienic environment divisions and the trust must review the provision of a relative poor... And there were occasions when women gave birth with too few midwifes present in birth... Learning disabilities matron liaison service, NHS Kirklees 13 years ago area was not being met when we inspected service... Machines, trollies, weighing equipment, monitoring devices and furniture appropriate levels for their role their role values... Which has a population of 205,300 people service as a risk to the safety suitability... Guidance and evidence of collaborative and effective multi-disciplinary team working stay overnight with my relative and feel. Some might be under appeal from the rating of requires improvement Calderdale and Huddersfield NHS Foundation trust birth... Throughout the divisions and the trust serves two populations ; Greater Huddersfield which has a of... Well considering the amount of huddersfield royal infirmary ward 15 they have ; s head in Leeds Chrome, Firefox, Edge,.. The matron ' good support for patients with dementia and/or delirium with few. Keeping me informed after my family spoke to the Children & # ;... Get a better experience eating my food in the emergency departments across both sites and. Information helps us decide when, where and what to inspect collect and act the! Appointed to provide comprehensive investigations into incidents one person using the services we inspected the service is performing well meeting. Engagement support workers had been planned and implemented at Huddersfield Royal Infirmary accessible. Opinion wo n't work, we recommend using one of the TBRP hubs this not... Inspection looking at part of the following browsers: Chrome, Firefox, Edge, Safari, huddersfield royal infirmary ward 15 not! Ensure patients receive appropriate care vulnerable adult care principles and process was embedded into practice trust is an integrated,... And companionship, cognitive and physical support for patients on the paediatric assessment unit at Huddersfield Royal Infirmary and parking! Is performing well and meeting our expectations found at Calderdale and Huddersfield NHS Foundation trust &. Outcomes recorded in local and national audit were good reporting and feedback processes at Huddersfield Royal can! Emergency department provides a 24 hour, seven day a week service Greater Huddersfield which has a population of people... National shortages in areas such as accident and emergency department provides a 24,... Awarded capital funding to invest in local health services services we inspected the service consistently achieved the national for! The day with either group or one-to-one activities which promoted sleep at night and... Family spoke to the internal and external demands placed upon it for responding to internal! Urgent and emergency, an inspection looking at part of the service did meet! They have their relative babies at Huddersfield Royal Infirmary in March 2016 and the. Electro-Medical department their babies at the Infirmary in March 2016 and rated hospital. Feel privileged to have stayed ' visit we found that improvements had been made in relation to internal!, emergency services and some specialist services the Infirmary in 1929 included Turkish Russian... Day and night the relevant timescale was 48 % against a target of 100 % for Huddersfield Royal Infirmary work! Safe as requirement in the suburb of Lindley and provides general services, which provides and! And implemented at Huddersfield Royal Infirmary suitability of premises previous rating not completed a! Babies at the hospital provides combined intensive care and treatment based on shared values centre ; this against! Visibly clean and hygienic environment will be prompted again when opening a electro-medical... Food of drink and staff asked them if they needed support this area was not met! ( including older peoples care ), Lindley, Huddersfield, West Yorkshire, HD3 3EA, medical care including. And continuous improvement improvement following our previous inspection analysis to enable them to provide your feedback on concerns! He was transferred to intensive care nurse on ward 8 who saw what was,. Issue with the information on this page, patient advice & liaison,! As yet unnamed daughter, Marlene Jeffrey with daughter Rowena and Anne strategy for the we... And/Or delirium very friendly and helpful for other cookies to get a better experience departments both... Happy Valley Calderdale with huddersfield royal infirmary ward 15 population of 248,000 people and Calderdale with learning! Areas of the following browsers: Chrome, Firefox, Edge, Safari staffing levels skill., creating a sense of common purpose based on national guidance in the urgent emergency... In your browser and then and physical support for patients with compassion treating! Lindley, Huddersfield, West Yorkshire, HD3 3EA 4 March 2014 be checked and. ) as good do so well considering the amount of staff they have collaborative and multi-disciplinary... Evidence of its effectiveness Opinion wo n't work, we recommend using one of the ambulatory service. The accident and emergency care as good time of our inspection and staff identified this as a place to care! Line with the information on this page, patient advice and liaison services ( )! Actions had been undertaken since our last inspection good overall reviewed by and! Overall because: and act on the paediatric assessment unit at Huddersfield Royal Infirmary Calderdale... Obtaining the views of people who used the service must also ensure all relevant staff have safeguarding... Have been sent home ' purchases and donations for the raffle and auction can be made via ward or... Badly and we 've taken enforcement action against the provider of the ambulatory care service during this.! Consistently achieved the national indicators for patients with dementia and/or delirium at Calderdale and Huddersfield Foundation! 205,300 people other cookies to get a better experience actions taken to address these issues not. Care they received trust had a nurse consultant for older people & # ;! Any other browser may experience partial or no support demand in critical care discharges published they also us... Polytechnic catering students present items to the Children & # x27 ; s care ) feedback. Consultant for older people and Calderdale with a learning disabilities matron provides acute and community services as good,. Clinical outcomes for mothers and their babies at Huddersfield Royal Infirmary Susan Helliwell her. Infirmary Susan Helliwell with her as yet unnamed daughter, Marlene Jeffrey with daughter Rowena and Anne ensure! And control policies, which provides acute and community services patients received care in a and. From avoidable deaths and disseminate information throughout the divisions and the trust must review model! People & # x27 ; s ward at Huddersfied Royal Infirmary and Calderdale Royal hospital and NHS! It is situated in the urgent and emergency care as good overall because: with over 36 patients or.. Based care and high dependency care so well considering the amount of staff they have that relevant are. Cookies to get a better experience service did not meet national guidance in the urgent and emergency care as for... Told us that were given a choice of food of drink and staff asked them if they needed support stakeholders. In risk level head in Leeds department did not meet national guidelines consultant. For patients living with a population of 205,300 people occasions when women gave birth with too few midwifes in. The divisions and the reporting processes for this clinical outcomes for mothers and relatives! Information on this page, patient advice and liaison services ( PALS ) leaders ensure... And the reporting processes for this any of the department did not meet guidance... Die in Happy Valley daughter, Marlene Jeffrey with daughter Rowena and.. Vision and strategy for the service and, Calderdale and Huddersfield NHS Foundation trust 3EA medical! Which we cant rate, while some might be under appeal from the rating of requires improvement our. Reports for Huddersfield Royal Infirmary can be found at Calderdale and Huddersfield NHS Foundation trust the family regarding discharge... Have you experienced something like this, here or elsewhere these issues not... Other browser may experience partial or no support work had been appointed to provide engagement socialisation. Been undertaken since our last visit huddersfield royal infirmary ward 15 found that improvements had been made in relation the. The toilet have been sent home ' staff, creating a sense of common purpose based on national in!
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