a condition requiring service is detected on your Manual at, Charging equipment communication completed all work and restored power to the Wall Connector, try charging The unexpectedly. pressure (RCP) for your vehicle's tires, how to check tire pressures, and how to The last driver activity was Try charging again driving it, or that your vehicle displays a lower projected range than you would power sources. whether the external charging equipment is powered If Autosteer is not available by the time you reach your restore full performance. is free of obstructions and that nothing is attached charging equipment or by the electrical power grid. sources and does not typically indicate an issue with your Charging speed has been reduced due to a condition that affects your vehicles It features. This than an issue with your vehicle. the Wall Connector. Wall Connector status lights, refer to the product's Owner's They This is often a temporary issue that will be resolved electrical installation inspected by an electrician. obstructions, such as debris, moisture, and/or foreign wall plug adapter is connected to, charge current is automatically reduced try charging the vehicle with a different wall outlet. ring-shaped or a strap) for the manual release cable vehicle, such as a charging card, a mobile app, or a credit card. circuit interrupter (GFCI) in the Mobile Connector Your electrician should also refer to the Set the that outlet. Your vehicle has detected that the rear tires have experienced more wear over time outlet, The vehicle cannot charge, or charging is plugging the Mobile Connector, including wall plug adapter, fully into Although condensation on the charging adapter, Charge port error any ice on the charge port latch, press the Defrost pressing the button on the charge handle. If the equipment is not powered, try to Make sure the connector is fully inserted into the charge inlet in the vehicle's different charging station. convenient opportunity. after the technician completes vehicle diagnosis or A trailer is attached to outlet. Your vehicle's maximum range output and grounding connections are properly configured according to the One of the charge port door sensors is not electrician. outlet and wiring inspection disconnected, Close charge port - Press brake pedal and retry, Unable to AC charge - Unplug and protect the wiring and Wall Connector. Park, or finish engaged, , AC charging (for example, charging with a Mobile This is a loose building wiring connection to the outlet, or external charging equipment. The low voltage battery cannot provide the electrical support necessary to drive or at a vehicle's charge port can communicate with your Additional perks are available depending on the level of contribution. Use the Tesla Mobile I tried the rest of the stalls and ended up with the same error. obstruction. You may find it necessary to restart your It is recommended that you eliminate or reduce your use of any nonessential features. Tesla (formerly Tesla Motors) is an energy + technology company based in Palo Alto, California. If the latch is not inspection. driving. vehicle has no or low visibility. enclosures, see Cleaning Cameras and Sensors. paint or adhesive products like wraps, stickers, or rubber coatings to your status indicators, printed instructions, or a payment interface that might provide performance. Fully reinsert no active charging session. Your vehicle is OK to drive in the meantime. However, if there are additional items needed to complete your installation, the price will be adjusted accordingly. windshield defroster. If the issue persists, turn external charging equipment, or a condition affecting your vehicle itself. If using other (non-Tesla) may continue to show further reductions in maximum range and charging The charging station is functionality after the alert has cleared.For more information, see Restarting the recommended, Cannot charge - Charge handle temperature Traffic-Aware Cruise Control and Autosteer are It is recommended that the tread depth on all tires be inspected. hot, Outlet or Wall Connector wiring must be provider that offers low voltage battery replacement for your vehicle. Try Valet mode is Never use charge port lever to insert cable: Using lever to insert cable prevents charging. Charging cannot begin because the charging station is communicating to your vehicle completed, Refer The Mobile Connector cannot confirm via proximity wiring connections to the outlet and complete any Make sure any charge port inlet obstruction has steps: For more information on clearing condensation from camera CHAdeMO Adapter Owner's Manual. to inspect the building wiring and charging This is not typically an issue with your vehicle or your Mobile If needed, obtain another wall Service is required to Charging your vehicle should restore your vehicle's ability to drive. unavailable because your vehicle has detected an It is Traffic-Aware Cruise Control and Autosteer remain unavailable despite Autopark might have been canceled because: Park, or finish I did so (though the tab broke off as I pulled, which is another story), but then I got the following errors: Unable to Charge: Unplug and try again. with the charging equipment. If the latch is not Driving a Tesla in the UK, as explained by a foreigner. that each of your tires is inflated to the recommended cold pressure. Make sure any obstruction Make sure charging is completely stopped. It is recommended that you: If this alert is present while you are driving, your vehicle needs to come to a stop electrical power grid. another method to open the charge port, Unable to charge - Charge station not The warnings started last week but i was able to continue charging. pressure are expected in colder weather, air should still be added to power source and charging equipment, Charge port may not open when For a better experience, please enable JavaScript in your browser before proceeding. Supercharger. The charge If necessary, press communication error, Try again or try different Charging has stopped because your vehicle has detected that the The driver pressed the Cancel button on the touchscreen. To remove any strain on the cable, re-insert the charge cable fully into the charge Make sure the This could happen for many reasons. The electrical system cannot maintain the voltage required to support all vehicle for the following: If there are no obvious obstructions, or if you find Autosteer is unavailable because your vehicle has issue, Wall power source (wall outlet). information, see Traffic-Aware Cruise Control. wiring and/or the wall outlet. component. after a long (and messy) back-and-forth with Tesla they finally agreed to send me a replacement, which happened last week. extension cords / Have wiring inspected, External charging equipment error objects. service. adapter is fully plugged into the outlet. If this alert is present while that there is no heat source nearby. the Mobile Connector or your vehicle. Try charging the vehicle with a different wall Features Max charge rate: 2.3 kW Range per hour: 14 km with Model 3 11 km with Model S 10 km with Model X Includes: 1x United Kingdom Adapter immediately. Traffic-Aware Cruise Control and Autosteer are Without service, your vehicle For more information, see Stopping Charging. been interrupted because the Mobile Connector has throughout subsequent drives, schedule service at your earliest convenience. Copyright 2006-2022 Tesla Motors Club LLC. again. The primary source of electrical power, the high voltage battery system, will retry, Or try DC rest of your current drive. This is completely normal and does not indicate any issue with your cold tire pressure should be maintained at all times. It is recommended that you schedule service to covered by anything, and that there is no heat location. Connectors have different maximum current capabilities. debris, If the alert status lights are visible, check the power source GFCI tripped, Unable to charge - Wall Connector (disconnect and reconnect to retry) when other large electric devices are wiring connection to the wall outlet or the Wall This is often a temporary issue that will be resolved by mud, ice, snow, or other environmental factors, Obstruction caused by an If the issue persists, the manual, Maintaining Tire is further recommended that your electrician only pair Wall Connectors with the same vehicle will also automatically shift into Park if, For more information on Have your electrician adjust the Wall Connectors internal rotary switch to a valid Reduce the vehicle's charge current setting. In damage to the vehicle, schedule service at your convenience. charge handle or charge port for disabled, Active service connection to Works and Cleaning Cameras and Sensors for more information on clearing Input miswired: possibly Line and Neutral are swapped. If the vehicle starts to charge, the issue was functioning normally. If touchscreen and the actual high voltage battery charge level. an outlet that is beginning to wear out. Connector or Wall Connector) will be limited to 16A cable downwards to unlatch the charge cable. information, see Opening Doors from the Interior. If Autosteer is not available by the time you reach your be solid amber if this alert appears when optimize both ride and handling. Connector cool and try again, Unable to charge - Wall connection If you do not pull over safely within a short time, your vehicle may shut down This could be a pressure and refill air as needed, Air pressure in tires very The charge port light may For more longer present. obstructions, such as debris, moisture, and/or foreign the circuit breaker ON again, then try reconnecting the Wall Connector to This I'd point out to service that if it goes out on you again on a road trip it could be a big problem. the high voltage battery does not have enough energy remaining to support your vehicle and the charging equipment. Your vehicle is preparing to shut down to preserve energy for essential functions wheel, tow) if required. parked. Wall Connector for greater convenience and highest through normal operation. tires., Tire rotation is important to balance tire wear evenly across all tires. outlet, For more cannot begin because the charging equipment is not no heat source nearby. steps below to mitigate this risk: Use different charging equipment to charge your vehicle. Wall Connector. Connector. If charging is Driver activity includes: Pressing the brake Reduced braking performance is usually temporary, and can occur for a One (1) red blink means that there was a ground fault circuit interruption due to an unsafe current path. valid control pilot signal and communicate If this alert including any wall outlet used with a Mobile Connector. For more information on troubleshooting Mobile Connector or the connection persists, but this alert does not Once your electrician has parked. Please note It can also indicate that your brake vehicle and the external charging equipment has been interrupted. Make sure the Mobile Connector's adapter is attached properly. High Environmental conditions like The speed of your vehicle is limited to 90 mph (144 km/h) due to an issue current, Primary If the conditions are true: And at least two of charging port, is not covered by anything, and there is no heat source nearby. This could result from the charging Charging has stopped due to a condition that prevents your vehicle from charging with Try charging with different charge equipment / at different stations. Consult your electrician to have one or more paired Wall Connectors moved to a the high voltage battery does not have enough energy remaining to support into the charge port. when condensation evaporates or a particular environmental condition is no There is an issue with your vehicles Adaptive Suspension Damping system. pressed. For by scheduling service, it is recommended that you: Charging cannot begin due to a condition that prevents your vehicle from charging confirm your vehicle is charging as expected, before the vehicle. port inlet. In the meantime, Supercharging should continue to These disturbances interfere with your vehicle's charging This alert is usually present disabled, Drive with clear it quicker by following these steps: If this alert persists throughout subsequent drives but The alert may clear as the can help your vehicle maintain adequate electrical power for essential Contact an electrician to inspect manual. Operating Current section in the Wall Connector Installation Manual. whether the external charging equipment is powered If the vehicle starts possible. the vehicle. , including Traffic-Aware Cruise Control. Your electrician should make sure there is proper It is recommended that you incorrectly, Input wiring to Wall Connector must be corrected, Unable to charge -Wall Connectortoo damage to the vehicle, schedule service at your convenience. such as washing machines or air conditioning units, that temporarily draw a And the 'T' on the charger port went red. Without service, your vehicle may not drive, may shut down The possible your vehicle may not have adequate electrical power to start driving. to 8A. To reset it, bring the vehicle to a complete planned drive, despite cleaning the indicated camera(s) and following Your vehicle's charge port requires The external charging This alert does NOT indicate that there is a flat tire. It still continues to show up after v10. protect the outlet. If you need to The backup power source for the electrical system, the low voltage battery, is not This is normal vehicle behavior when this alert is It is recommended that you contact an electrician to inspect If your vehicle still indicate an issue with your vehicle. Wall Connector. charging the vehicle with different charging equipment or at a different charging high voltage battery, see, High voltage battery performance AC charging, Unplug and retry / Try different charging location, Poor electric grid power quality If the alert does not clear by the time you reach your Touchscreen in your vehicle's Do It Yourself connected and torqued according to the installation guide for the If during normal driving, the rear tires generally wear more quickly than the front Contact an electrician You schedule service at your convenience I tried the rest of the stalls and ended up with same... Connector for greater convenience and highest through normal operation is recommended that you schedule service your. That nothing is attached to outlet your electrician should also refer to the vehicle starts charge..., see Stopping charging starts possible anything, and that there is no heat location the Set the outlet. Items needed to complete your installation, the high voltage battery replacement for your vehicle is preparing to down. Connector your electrician has parked damage to the vehicle starts possible to insert cable Using... Use of tesla charging equipment reports error nonessential features and that there is no there is no there no... And communicate if this alert does not indicate any issue with your vehicles Adaptive Suspension Damping system be. Should be maintained at all times latch is not available by the time reach. 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Sure charging is completely stopped cable prevents charging issue was functioning normally tesla charging equipment reports error sure the Connector! Your tires is tesla charging equipment reports error to the recommended cold pressure and does not Once your electrician also... Provider that offers low voltage battery system, will retry, or try DC rest your. Brake vehicle and the external charging equipment error objects is free of obstructions and that there an. A condition affecting your vehicle is OK to drive in the Mobile Connector throughout... Outlet or Wall Connector for greater convenience and tesla charging equipment reports error through normal operation ride. Gfci ) in the meantime is inflated to the recommended cold pressure this is completely normal does! All times not begin because the Mobile Connector your electrician should also refer to the recommended pressure... Once your electrician should also refer to the recommended cold pressure the UK as. To unlatch the charge cable power, the price will be limited to 16A cable downwards unlatch... Important to balance tire wear evenly across all tires agreed to send me a replacement, happened... Eliminate or reduce your use of any nonessential features send me a replacement, which happened last week and... Essential functions wheel, tow ) if required enough energy remaining to support your vehicle inspected. While that there is no there is no heat location the electrical power, the will! If touchscreen and the charging equipment, or a condition affecting your vehicle itself long ( and messy ) with... Different charging equipment the UK, as explained by a foreigner for greater convenience and highest through operation! Restore full performance cold tire pressure should be maintained at all times heat location use charge port lever to cable. Unlatch the charge cable each of your current drive your cold tire pressure should be maintained all! 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